Providing customers with excellent service.

Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms & Conditions (“Terms”) and should be therefore read alongside our main Terms & Conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

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What are my shipping & delivery options?

We offer various shipping options.

Free Shipping

We offer Free Shipping to the Mainland UK on all our standard orders. Standard delivery is between 3-5 working days, we will follow up after you have placed your order with any additional delivery information and confirmation of an expected date of delivery.

Next Day Delivery

Next day delivery is offered if your order is placed before 13:00. Next day delivery is only available for off-the-shelf products. Where next day deliveries cannot be fulfilled, we will always contact you to offer an alternative or part-supply.

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Do you deliver internationally?

We offer worldwide shipping. Free Shipping to the Mainland UK only.

International deliveries will be organised as part of your order, with an estimated price and delivery times to be arrange prior to your order being placed.

If you select an international shipping option, we will follow up after you have placed the order with any additional shipping information. All times and dates given for delivery of the products are given in good faith but are estimates only.

Online orders won’t be delivered outside of the UK unless we agree this with you. Orders for delivery to international addresses must be placed by email.

Please note: we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any additional costs or taxes.

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How can you contact us about this policy?

If you have any further questions or comments, you may contact us by:

• Phone: 01723 584 091
• Email: sales@duraweld.co.uk
• Website: Contact Form