Duraweld Policies & Corporate Responsibility
Clear Information. Responsible Business.
At Duraweld, we believe in operating responsibly, treating people fairly and providing clear information for our customers, suppliers and business partners.
This page brings together our key company policies, covering how we work with customers, how we manage personal information and deliveries, and the standards we expect throughout our workplace and supply chain.
Whether you are placing an order, reviewing Duraweld as a potential supplier or completing your own procurement checks, you can access our current policies below.
Customer & Website Policies
Terms & Conditions
Our terms and conditions provide important information about ordering from Duraweld, including the basis on which we supply our products and services.
Privacy Policy
Find out how Duraweld collects, uses and protects personal information when you contact us, use our website or do business with us.
Shipping & Delivery Policy
Information about the delivery of Duraweld products, including our approach to dispatch, shipping and receiving your order.
View – Shipping & Delivery Policy
Returns Policy
Our returns policy explains the process for returning eligible products and the options available where goods are faulty, damaged or incorrectly supplied.
Cookie Policy
Explains how we use cookies and similar technologies, including essential, functional, analytics and advertising cookies, and how you can manage your preferences.
People, Employment & Ethical Trading
As a UK manufacturer, we recognise our responsibility to maintain fair working practices within our own business and to promote responsible standards throughout our wider supply chain.
The following policies set out our position on equality, workers’ rights, modern slavery, child labour and forced labour.
Equality, Diversity & Inclusion Policy
Our commitment to providing a working environment where people are treated fairly, respectfully and without unlawful discrimination.
View – Equality, Diversity & Inclusion Policy
Freedom of Association & Collective Bargaining
Our policy recognising the rights of workers to freedom of association and collective bargaining in accordance with applicable employment legislation and standards.
View – Freedom of Association and the Right to Collective Bargaining Policy
Modern Slavery & Human Trafficking Policy
Our approach to preventing modern slavery, servitude and human trafficking within our business and supply chain.
View – Modern Slavery and Human Trafficking Policy
Child Labour Policy
Our position on child labour and our commitment to responsible employment and supply-chain practices.
Forced Labour Policy
Our commitment to ensuring that employment is freely chosen and that forced, bonded or involuntary labour is not accepted within our business or supply chain.
Looking for Further Information?
If you are reviewing Duraweld as part of a supplier approval, tender or procurement process and require further company information, please contact our team.
We are happy to help with reasonable requests for information relating to our manufacturing capabilities, policies and business practices.
Call: 01723 584 091
Email: sales@duraweld.co.uk
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