First Time Ordering?
Simple & Straightforward.
Most orders begin with a quotation. Send us a brief description, an estimated quantity and any dimensions you have, and our experienced team will help develop the specification and guide you from initial enquiry through to placing your order.
Ordering a bespoke product doesn’t need to feel complicated. Whether you know exactly what you need or only have the beginnings of an idea, simply get in touch and we’ll help with the rest.
Getting a Quote is Easier Than You Think
The easiest way to start is to get in touch.
- Email, phone, contact form are all valid. (Shouting from a rooftop, unless it’s ours, probably not.)
- You don’t need to know the ins and outs and every technical detail.
- Tell us what you are looking for and let our experienced sales and estimating team do the legwork.
- If we need to know more, we’ll ask, it’s that simple.
Drop an email to: sales@duraweld.co.uk
Prefer to Talk It Through?
Sometimes a quick conversation is the easiest way to explain what you need, particularly when the idea is still taking shape.
- We work with new and existing customers every week.
- Explore product options, clarify specifications and identify the best way forward.
- You don’t need a finished brief.
- Pick up the phone, explain what you’d like to achieve, and we will take it from there.
Call us: 01723 584 091
Make an Enquiry
How to Order
Helpful information to include
- Quantity
- Product Type
- Printed or Plain
- Additional features
I Have a Quote, What Happens Next?
Once you are happy with your quotation, confirming your order is straightforward.
1. Confirm your order
Send your order confirmation by email.
Proforma customers: Email your completed proforma details. Once payment has been received, we will begin processing your order.
Credit account customers: Email your purchase order and we will begin processing your order.
2. Send your artwork
If you do not have finished artwork, that is not necessarily a problem. For straightforward title and logo layouts, send us your wording, logo and a rough idea of how you would like it positioned.
Send your artwork to: sales@duraweld.co.uk
3. Approve your artwork
For all new printed, embossed and foil-blocked orders, we will send you a PDF proof to approve before manufacturing begins.
You can request amendments until you are satisfied with the layout.
4. Your order enters production
Once the artwork and final specification have been approved, your order will be scheduled for production.
Typical lead times are approximately 10–15 working days from artwork approval, depending on the product, quantity and manufacturing requirements.
5. Receive your order acknowledgement
We will send you an order acknowledgement confirming the details of your order and the anticipated delivery date.
6. Manufacturing and dispatch
Your products will be manufactured, checked and prepared for delivery.
Once the order has been dispatched, you will receive a shipping confirmation to let you know it is on its way.
Need a Quote Quickly?
A few useful details can help us prepare an accurate quotation with fewer follow-up questions.
Already looked at the list below and paused… ? Start with the quantity and a short description. We can ask about the rest.
Essentials
Quantity: How many you need, or quote break points
Product: Ring binder, wallet, folder, box or something else?
Dimensions: Width, height, depth/capacity
Print and finish
Print: Full colour, spot colour, pantone or simply a logo and text
Finishes: Matt or gloss laminate, foil blocking, embossing or other special finishes
For ring binders
Mechanism Type: 2-ring, 4-ring, Lever Arch, other, not sure
Capacity: The number of sheets or thickness of the contents
Extras: Pockets, tab dividers, corner protectors, closures or slipcases
For boxes and packaging
Style: Lid and base, magnet closure, clamshell or other style
Size: Internal width, height and depth
Contents: What will go inside, including the size, weight and number of items
Inserts: Card, board or foam fittings
Nice to have
Photos: Always useful, especially for ‘I’ve seen this’ enquiries
Sketch: Still useful even if it is on a back of an envelope
Delivery: When you need them by, where you need them to go
We don’t have favourites but…
Existing drawings: Already have an existing product, dielines or specs.
Artwork: Great for accurate print method and costings
Samples: Whether it’s an existing product or the contents to go in a product, samples win every time.
Artwork and Proof Approval
For all new printed, embossed and foil-blocked orders, we will send you a PDF artwork proof for approval before manufacture begins.
This gives you the opportunity to check the wording, colours, logo placement, orientation and overall layout. We will not move your order into production until the artwork has been approved.
If you only require a simple title and logo layout, send us your wording, logo and a rough idea of the positioning, and our experienced pre-press team can prepare the artwork for you.
For detailed guidance on supplying finished artwork, file formats and product templates, please view our Artwork Checklist.
Ready to Get Started?
Whether you need a straightforward quote for a familiar product or help developing something completely bespoke, our team is here to make the process clear and practical. Send us the details you have, however complete or incomplete, and we’ll help turn them into the right specification, quotation and finished product.
Ordering with Duraweld FAQ
Contact Duraweld by email, telephone or the website enquiry form. Include the product type and approximate quantity where possible. Dimensions, artwork, photographs, samples and required delivery dates can help us prepare a more accurate quotation, but you do not need a complete specification before contacting us.
The most useful starting information is the product type, quantity, approximate dimensions and whether it will be plain or printed. Depending on the product, we may also ask about materials, capacity, mechanisms, closures, inserts, finishes and delivery requirements.
We aim to provide most quotations within one working day. For larger or more complex enquiries, it may take a little longer, particularly where we need to confirm lithographic printing costs, material availability, or production requirements.
Taking this extra time allows our estimating team to prepare an accurate quotation and provide our best price first time.
No. We can quote from a description, sketch, photograph, existing sample or basic logo and wording. Finished artwork is useful for confirming print requirements, but it is not essential for the initial enquiry.
Yes. New printed, foil-blocked and embossed orders receive a PDF artwork proof for approval before production begins. Amendments can be requested before final approval.
Typical production lead times are approximately 10–15 working days from approval of the artwork and final specification. More complex products, specialist tooling, material availability and larger order quantities may require additional time, but this will always be discussed and agreed before your order is placed.
For bulk orders, we can also arrange a rolling delivery schedule, with the order supplied in agreed batches rather than as a single delivery.
Stock or recently manufactured examples may be available to demonstrate materials, quality and construction. For bespoke projects, a pre-production prototype or sample can be manufactured depending on the product and complexity.
Minimum economical quantities vary according to the product, material, printing method and tooling involved. Typically we work from a £250 minimum order value for bespoke produtcs. Tell us what quantity you require and we can provide suitable price breaks or recommend the most economical manufacturing approach.
Yes. Approved artwork, product specifications and tooling are retained to support consistent repeat production. Simply requesting a repeat quotation based on your previous order, letting us know if it is an exact repeat or includes any changes.
Yes. Duraweld can deliver to multiple addresses, including direct-to-client delivery, scheduled batch deliveries and white-label fulfilment.
Quantities can be divided between destinations to suit your requirements. Split deliveries are normally agreed at the quotation or order stage, allowing all delivery costs to be confirmed upfront.
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